Return Policy

Most parts may be returned within 30 days of delivery for a refund or exchange. Warranty-related defects discovered after 30 days are handled under our 3-year warranty policy instead of this return policy.

• The part has not been installed, altered, or damaged after delivery
• The part is returned with all original components, cores, and packaging
• You have a valid order number or proof of purchase
• The part was not sold as a final-sale or as-is clearance item

Engines and transmissions may carry a refundable core charge. Once your replacement part is confirmed working, return the old core in the original packaging within 30 days to receive your core refund. Cores returned damaged, incomplete, or after the window may be refunded at a reduced amount or declined.

1. Call (888) 235-7861 or email support@theautonations.com with your order number.
2. Our team will issue a return authorization and shipping instructions.
3. Pack the part securely, including the return authorization number, and ship to the warehouse address provided by our team.
4. Refunds are issued to the original payment method within 5–7 business days of inspection.

Approved returns for buyer's remorse (not defects) may be subject to a restocking fee of up to 15% and original outbound shipping is non-refundable. Returns due to our error or a covered defect incur no restocking fee, and we cover return shipping.

Reach our returns team at (888) 235-7861 or support@theautonations.com. Used Auto Nation is headquartered in California with warehouses in Trenton, NJ, Houston, TX, and Nashville, TN.