Privacy Policy
Last updated: September 4, 2026
Used Auto Nation ('we,' 'us,' or 'our'), headquartered in California, respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
We collect information you provide directly, such as your name, phone number, email address, shipping address, vehicle year/make/model, and payment details when you request a quote, place an order, or contact customer support.
We also automatically collect limited technical information — including IP address, browser type, device information, and pages visited — through cookies and similar technologies to help us operate and improve our website.
How We Use Your Information
- Process quote requests, orders, warranty claims, and returns
- Communicate with you about shipping, order status, and support inquiries
- Improve our inventory search, website performance, and customer experience
- Send marketing communications, which you may opt out of at any time
- Comply with legal obligations and prevent fraud
How We Share Your Information
We do not sell your personal information. We may share it with trusted service providers who help us operate our business — such as payment processors, shipping carriers, and IT vendors — solely to perform services on our behalf. We may also disclose information when required by law or to protect our rights.
Data Retention & Security
We retain your information for as long as necessary to fulfill orders, honor our 3-year warranty, and meet legal and accounting requirements. We use industry-standard technical and administrative safeguards to protect your data, though no method of transmission or storage is 100% secure.
Your Choices & Rights
Depending on your state of residence, you may have the right to access, correct, or delete your personal information, or to opt out of certain data uses. California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us using the information below.
Contact Us
Questions about this Privacy Policy can be directed to support@theautonations.com or (888) 235-7861. Used Auto Nation is headquartered in California, with warehouses in Trenton, NJ, Houston, TX, and Nashville, TN.